1. Scope and Application

Fixel Media (“we,” “us,” “our” or “Fixel”) is committed to protecting the privacy of our users. This policy applies to personal data collected through our services, including our websites, mobile apps, proprietary tools, marketing materials, events, partner integrations, and any other services we provide (collectively, “Fixel Services”).

2. Information We Collect

a. Registration Information

Information you provide to create or access your account, subscribe to newsletters, participate in events, or request services. This may include name, email, phone number, job title, company, and payment or billing details.

b. Service Usage and Device Data

Information about how you use Fixel Services, such as the pages you view, content interactions, time stamps, device type, browser, IP address, device identifiers, geographic data, and crash logs.

c. Cookies and Similar Technologies

We (and our partners) use cookies, pixels, beacons, local storage, and similar technologies to collect and store data about your use of our services. These are used for session management, analytics, preferred settings, advertising, and identifying returning users.

d. Third-Party or Public Sources

Fixel may enrich data with information from publicly available sources, analytics providers, advertising networks, business partners, social networks, or other third-party integrations you choose to use.

3. How We Collect Information

We collect data:

• Directly from you (forms, sign-ups, email, phone or chat with us)

• Automatically (via cookies, SDKs, analytics)

• From our trusted partners or public sources

4. Use of Your Information

Fixel uses data to:

• Deliver, personalize, maintain, and improve our services

• Communicate with you (administer accounts, notifications, support)

• Provide educational content, events, marketing, or promotional materials (where consented)

• Conduct analytics and internal research to enhance features and user experience

• Enforce policies, prevent abuse or security incidents

• Comply with legal obligations

5. Information Sharing and Disclosure

We may share data with:

• Service Providers (hosting, analytics, payment processors, email services, support/CRM tools)

• Business Partners for joint offerings or marketing (with your consent where required)

• Affiliates and subcontractors to deliver services

• Legal Authorities or for dispute resolution, including detecting or preventing fraud or complying with laws

• In case of business transitions (merger, acquisition, or sale), but with enforced confidentiality

We do not sell your personal data.

6. International Data Transfers

Fixel operates globally. Your data may be transferred to countries with different privacy laws. When data is transferred outside your country, we use approved safeguards such as standard data protection clauses and security measures.

7. Data Security

We deploy appropriate technical and organizational safeguards to protect your data from unauthorized access, loss, or alteration. This includes encryption in transit, restricted internal access, secure development practices, and periodic security reviews.

8. Data Retention

Personal data is retained only as long as necessary to fulfill the purposes described here, comply with legal obligations, resolve disputes, enforce agreements, or protect Fixel’s rights.

9. Cookies and Tracking

Our services use cookies and similar technologies.

• Essential: for site functionality

• Analytics: for behavioral insights

• Marketing: for personalized ads or re‑marketing

You can manage your cookie preferences via browser settings or through our cookie banner. Disabling certain cookies may impair some features.

10. Your Rights and Choices

Depending on your location, you may have rights to:

• Access your personal data

• Correct inaccuracies

• Delete or request cessation of processing

• Object to or restrict certain processing (e.g., marketing)

• Portability or receive certain data in machine-readable form

To exercise your rights, contact us using the details in Section 13. We will respond within the legally required timeframes.

11. Children’s Privacy

Fixel Services are intended for adults and not knowingly directed to children under 16. We do not intentionally collect data from minors. If you believe we have inadvertently collected such data, please contact us to request its removal.

12. Changes to This Privacy Policy

We may update this policy to reflect changes in our operations, legal requirements, or technology. The “Last Updated” date at the top reflects the newest version. We will notify users via email or a prominent notice when required.

13. Contact Us

For privacy queries, rights requests, or complaints, contact us at:

Fixel Media
✉️ privacy@fixelmedia.com
🌐 https://www.fixelmedia.com

We’ll strive to resolve any issue promptly. If you’re located in jurisdictions with supervisory authorities (like the EU), you may also lodge a complaint directly with your local data protection authority.